Postby tresca » Mon Dec 07, 2009 1:45 pm
I got a 765 local set from Mxxxxx, it is about 4 months old now and i encounter the problem that the unit battery bar will drop very fast from 4 bars to 3 bars after full charged. So, i drain the battery and get it full charged again and checked on the diagnosis mode (wit the following settings : fm transmitter disable , bluetooth diable, use home garmin charger to charge for at least 4 to 6 hours and more). In the diagnosis mode, it will just show u 76% battery capacity, no matter how long u charged it (3 hrs, 4 hrs, 6 hrs or 8 hrs, all show the same), it would never show u 100% battery capacity even 99%. Then, after about 15 to 20 minutes, the battery bar will drop 1 bar, and in the diagnosis mode, it shown 51% battery capacity. (Pls see all 4 images attached).
I have no idea at all is it this is hardware problem, firmware problem or battery problem? Then i decided to send it back to the dealer for warranty. The next day, i received a call and i went to the outlet again and i was told that the unit got NOTHING wrong. When i ask how come it only can shown 76% battery capacity, then answer given is "IT IS LIKE THAT"! Or normally we always so call AS IT!
OMG, i CANT believe i hear that. After i express my dissatisfaction of the answer, then they say will sent it to AECO for further diagnose. Until today, already 2 weeks past, and i havent received any update from them.
Forumers, please let me know does your unit encounter any problem similar. TQ
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Last edited by
tresca on Mon Dec 07, 2009 1:54 pm, edited 2 times in total.