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Re: Nuvi 1460 firmware when?

Posted: Fri Oct 02, 2009 9:15 am
by moeyhc
Have you reconfirm your maps instead of pinpointing to the firmware? Re-down the maps or use a different maps, also remove all your custom POIs and do a reset. Your 1st download maybe corrupted.... cheers!

Re: Nuvi 1460 firmware when?

Posted: Fri Oct 02, 2009 9:28 am
by Zeus73
silverbeauty wrote:Suggest you escalate your case to Garmin Taiwan and explain your predicament

Email: service.tw@garmin.com

Can try writing to "Marketing.Asia@garmin.com" instead.

I'm currently still in contact with them at this e-mail address on some issues with nuvi 765.

Re: Nuvi 1460 firmware when?

Posted: Fri Oct 02, 2009 1:55 pm
by fooklee
I am talking to Marketing.Asia@garmin.com and as well as Garmin North America.
1. Reply from Garmin fNA is return the unit for repair
2. Rely from Marketing.Asia@garmin.com is wait.

:ko:

Garmin NUVI 1460 - is it device hardware problem or software

Posted: Sun Oct 04, 2009 7:23 pm
by gsiew72
Hi, I'm relatively new to GPS. Was very excited when I purchased my first unit of NUVI 1460. Unfortunately, the followings are the problems I encountered:
1) when i do a search for street address, sometimes the street will appear, sometimes will appear non relevant street
2) when i do search for street address, the unit will sometimes reboot and sometimes will not reboot
3) when i do search for street address, the unit will shut down
4) while exploring some buttons, the unit will shut down after a while
5) the keypad seems to be not accurate i.e. if I press the "back page" button, it will select the item just above the "back page" button
6) I'm using the bluetooth function with my Sony Ericsson phone. After I shut the unit, my phone will not work anymore and need to restart my phone

Does anyone got this problem as well?
I talked to the authorised dealer that sold me the unit and he tested a couple of new units which have this restart problem Apparently, he is still new to this unit.
He suggested I change to 765 which I don't feel good as I like the big screen of 1460. He then suggested I wait for 2 weeks for him to find a solution.

Please kindly advise. Can this problem be fixed? I really like this unit and not the 765.

Thanks!

Re: Garmin NUVI 1460 - is it device hardware problem or software

Posted: Sun Oct 04, 2009 7:26 pm
by uncle wong
Which map u are using when encounter problem
MSM or MFM ??

Re: Garmin NUVI 1460 - is it device hardware problem or software

Posted: Sun Oct 04, 2009 9:43 pm
by gsiew72
From the map info, i got the followings:
1) Malsingmaps Malaysia/Singapore/Brunei NT 2009.30 [1] MSM
2) City Navigator Singapore/Malaysia NT2009.30
[1] SGP_MYS_NT_TA200907_JCV2009.30

Not sure if this is what you are asking me. Thanks for helping.

Re: Garmin NUVI 1460 - is it device hardware problem or software

Posted: Sun Oct 04, 2009 10:21 pm
by uncle wong
so i think nuvi 1460 is not a stable device for now :mrgreen:

Re: Garmin NUVI 1460 - is it device hardware problem or software

Posted: Sun Oct 04, 2009 10:32 pm
by gsiew72
Hi,
do you have MSN or something that can chat online? I'm still troubled over whether should change another unit or should just wait. I actually don't mind waiting for another month or so. But not sure if there will be any fix by then. Thanks!

Re: Garmin NUVI 1460 - is it device hardware problem or software

Posted: Sun Oct 04, 2009 11:03 pm
by chaicka
Using multiple maps at one moment? Uncheck other maps and use only 1 map. See if it improves.
Also, you may want to perform a full reset (backup first, else you will lose all your saved POIs) and then use it, give it some time to stabilize.

I encounter similar with even Nuvi 205W and 255W which should be rather stable. Well, what I did to fix it is to clear off those .sum (assume it's checksum files) in Voice folder and Garmin folder, then perform a full reset and then re-configure it as though it's new. After awhile, it stabilize and no more issues like those you described.

Re: Garmin NUVI 1460 - is it device hardware problem or software

Posted: Sun Oct 04, 2009 11:09 pm
by gsiew72
Hi, I've tried uncheck and only using 1 map now. Still giving same problem.

I do not know how to perform a full reset as I've just bought the unit.

Any advice? Thanks!