Papago - M3gps Consultant - V1

Feedback for MFM-Papago map/software

Moderators: Moderators, Regional Mappers

Forum rules
NOTE: This forum should be used strictly for feedback of MFM-Papago map only. Issues with other software or devices will be re-directed.
1102114
Posts: 1
Joined: Tue Apr 24, 2012 11:45 pm

Re: Papago - M3gps Consultant

Postby 1102114 » Mon Apr 30, 2012 5:44 pm

where can i get the x8.5 software..currently using h5600 with x8.....where can i update it????????

m3support
Posts: 328
Joined: Fri Apr 06, 2012 3:42 pm
Location: Phileo Damansara 2, Petaling Jaya
Contact:

Re: Papago - M3gps Consultant

Postby m3support » Mon Apr 30, 2012 6:48 pm

hhtey wrote:
m3gps wrote:
hhtey wrote:Hello Consultant,

After registering my IMEI and entering authorization code to activate papago M9 on my android, it is now "auto close" upon routing calculation finish. It can now operate in "navi" only without routing, once I set destination and the routing calculate done, it auto close.

It was working correctly on demo mode, before activation. Can you please advise on this???

Phone : Samsung Galaxy S I9000
Android version : 4.0.4


Kindly PM us your contact number. We want to find out more about your issue. Currently we are doing testing with Samsung Galaxy W. Once we find out, the cause of this issue, we will post it in this thread.


Hello M3gps, my number pm'ed 23 April and no action taken or information feedback, like many out there, not only shawty, I think everyone is fair to receive same support. We'd like to know what's next after so much of waiting and without a working gps program running.



Hi hhtey,

Our sincere apology of the inconvenience. We are aware of those complaints from the users. We have made these complaints as urgent and we are in the mids to solve the above mentioned.

We will release the update as soon as we have gotten the fix from Maction.
M3 Asia Sdn Bhd,

Menara Lien Hoe,
Lot 17.1, 17th Floor,
Persiaran Tropicana,
47410, PJ, Selangor.


Office Tel : +603 7886 2423

Operation Hours:
Monday-Friday : 9am-6pm
Saturday, Sunday & Public Holidays : Closed

m3support
Posts: 328
Joined: Fri Apr 06, 2012 3:42 pm
Location: Phileo Damansara 2, Petaling Jaya
Contact:

Re: Papago - M3gps Consultant

Postby m3support » Mon Apr 30, 2012 7:02 pm

teokcmy wrote:How will app update, bug fixes, etc. of Papago M9 be delivered to us? I mean, if we buy app from Google Play Store, we will receive upgrade over the air. But how does buying app from your website work? If we bought app from your website but had to visit your physical store to get bug fixes, update, that would be a real hassle.

Why don't you provide a downloadable trial version on your website, with an option to upgrade to paid version? That way we can try it out before we buy it. A few hundred MB is not that big for download anyway.



Hi teokcmy,

We will do our best to minimize the hassle from users. A fix will be uploaded to the net and all customers are able to download it provided a link from M3 Asia.

Please stay with us.

Thank you very much.
M3 Asia Sdn Bhd,

Menara Lien Hoe,
Lot 17.1, 17th Floor,
Persiaran Tropicana,
47410, PJ, Selangor.


Office Tel : +603 7886 2423

Operation Hours:
Monday-Friday : 9am-6pm
Saturday, Sunday & Public Holidays : Closed

m3support
Posts: 328
Joined: Fri Apr 06, 2012 3:42 pm
Location: Phileo Damansara 2, Petaling Jaya
Contact:

Re: Papago - M3gps Consultant

Postby m3support » Mon Apr 30, 2012 7:15 pm

1102114 wrote:where can i get the x8.5 software..currently using h5600 with x8.....where can i update it????????


Hi 1102114,

FYI Papago H5600 currently has X9 version already. If you are from Klang Valley you may visit our showroom at PJ. We will upgrade free of charge for you.

M3 Asia Sdn Bhd.
Unit 105, Block A,
Phileo Damansara 2,
Petaling Jaya.
Hotline : 1800 88 3303


If the above is not convenient to you. You may however visit the below authorized service agents:-

Image
M3 Asia Sdn Bhd,

Menara Lien Hoe,
Lot 17.1, 17th Floor,
Persiaran Tropicana,
47410, PJ, Selangor.


Office Tel : +603 7886 2423

Operation Hours:
Monday-Friday : 9am-6pm
Saturday, Sunday & Public Holidays : Closed

ghost_301
Posts: 9
Joined: Mon Feb 22, 2010 12:42 pm

Re: Papago - M3gps Consultant

Postby ghost_301 » Mon Apr 30, 2012 11:15 pm

Sorry to be a bit pushy, but have you guys got a date on when the fixed version of M9 will be released to us? You promised that you guys will be getting a date by today.

desmondtw
Posts: 3
Joined: Fri Feb 04, 2011 2:07 pm

Re: Papago - M3gps Consultant

Postby desmondtw » Tue May 01, 2012 12:40 pm

Hi, why long time don't have X5 upgrade map? I'm using y\this version... Thankss

m3support
Posts: 328
Joined: Fri Apr 06, 2012 3:42 pm
Location: Phileo Damansara 2, Petaling Jaya
Contact:

Re: Papago - M3gps Consultant

Postby m3support » Tue May 01, 2012 2:00 pm

desmondtw wrote:Hi, why long time don't have X5 upgrade map? I'm using y\this version... Thankss


Hi desmondtw,

FYI most of the x5 already upgrade to X8.5/X9, . If you are from Klang Valley you may visit our showroom at PJ. We will upgrade free of charge for you.

M3 Asia Sdn Bhd. Unit 105,
Block A, Phileo Damansara 2,
Petaling Jaya.
Hotline : 1800 88 3303

If the above is not convenient to you. You may however visit the below authorized service agents:-
You do not have the required permissions to view the files attached to this post.
M3 Asia Sdn Bhd,

Menara Lien Hoe,
Lot 17.1, 17th Floor,
Persiaran Tropicana,
47410, PJ, Selangor.


Office Tel : +603 7886 2423

Operation Hours:
Monday-Friday : 9am-6pm
Saturday, Sunday & Public Holidays : Closed

m3support
Posts: 328
Joined: Fri Apr 06, 2012 3:42 pm
Location: Phileo Damansara 2, Petaling Jaya
Contact:

Re: Papago - M3gps Consultant

Postby m3support » Tue May 01, 2012 2:23 pm

ghost_301 wrote:Sorry to be a bit pushy, but have you guys got a date on when the fixed version of M9 will be released to us? You promised that you guys will be getting a date by today.


Hi ghost_301,

We are regret to inform you that the confirm date could not be confirmed yet. But however, we have forwarded all complaints to Mactions and they are working on it.

We will announce the date once we get the fix.
M3 Asia Sdn Bhd,

Menara Lien Hoe,
Lot 17.1, 17th Floor,
Persiaran Tropicana,
47410, PJ, Selangor.


Office Tel : +603 7886 2423

Operation Hours:
Monday-Friday : 9am-6pm
Saturday, Sunday & Public Holidays : Closed

User avatar
sHawTY
Contributor
Posts: 199
Joined: Fri Jan 22, 2010 3:32 pm
Location: Shah Alam
Contact:

Re: Papago - M3gps Consultant

Postby sHawTY » Tue May 01, 2012 9:38 pm

Don't put your hopes up guys.
M3ASIA is known for their huge delays.

Knowing M3ASIA, the fix won't come out in less than 3 month.

m3support
Posts: 328
Joined: Fri Apr 06, 2012 3:42 pm
Location: Phileo Damansara 2, Petaling Jaya
Contact:

Re: Papago - M3gps Consultant

Postby m3support » Wed May 02, 2012 9:59 am

sHawTY wrote:Don't put your hopes up guys.
M3ASIA is known for their huge delays.

Knowing M3ASIA, the fix won't come out in less than 3 month.


Hi sHawTY,

We understand the issue may has caused frustration to everyone. We are doing our best to communicate with Maction. Once the fix released from Maction. Then we will release it to our customers.

Thank you very much.
M3 Asia Sdn Bhd,

Menara Lien Hoe,
Lot 17.1, 17th Floor,
Persiaran Tropicana,
47410, PJ, Selangor.


Office Tel : +603 7886 2423

Operation Hours:
Monday-Friday : 9am-6pm
Saturday, Sunday & Public Holidays : Closed


Return to “MFM-Papago map/software feedback”

Who is online

Users browsing this forum: No registered users and 15 guests