gpsnerd wrote:
are u sure we need a hard reset?
Hard Reset
Hard reset only works if you had previously updated the phone to v20. Please make backup before applying this type of reset, since it will restore the phone’s settings as well as erasing all the data in the phone memory.
1.Switch off the phone.
2.Press GREEN + RED + CAMERA + ON simultaneously until you see the “Select Country” option.
As in my earlier post, i do mentioned there is not required hard reset after firmware update if u read properly. But personally, i find the phone work better for me after hard reset, and this is my finding. Of course i had try both method before, the firmware update without hard reset and update with hard reset. The CHOICE is always yours.