GALACTIO - Consultant

[Galactio]

Hi hary98,

Do you mean installing the map separately on the SDCard while the application remains on the device memory? Currently, this is not supported by Galactio, we apologie for the inconvenience caused.

Regards
Galactio Support

:) hai how to install map to sdmc card

[Galactio]

Hi gn28,

We regret the inconvenice caused on your usage.

Can you also let us know on your device model that you are using?

Regards
Galactio Support

Hi!

I had updated to v8.7 during the Sitex 2011.

I'm having problems with software:-

1. Hangs when out of the tunnel (KPE tunnel)
2. Hangs in the middle of navigation.
3. Application error pops out during navigation.
4. When coming out from sheltered carpark satelites locks took very long and sometimes never and hangs

[Galactio]

Hi kannah,

We regret the inconvenience caused.

There will be an updated version of 8.7, which we are working on currently.
We will announce it on this forum once it is ready. If you are a registered user of Galactio online, you will also receive an email once the updated version of 8.7 is out

Regards
Galactio Support

I've just updated to version 8.7.03 in my Holux 6210 and the voice navigation with TTS voice becomes inaudible and stutters. Its quite annoying. Sometimes during the startup, it freezes. I did not had this problem with the previous edition.

Anyone experiencing the same issue? Is there any fix to this. Thanks.

[Galactio]

Hi gn28,

There will be an updated version of Galactio 8.7 soon. Will annonunce on the forum once it has been released.

Regards
Galactio Support

Hi gn28,

We regret the inconvenice caused on your usage.

Can you also let us know on your device model that you are using?

Regards
Galactio Support

Hi!

I had updated to v8.7 during the Sitex 2011.

I'm having problems with software:-

1. Hangs when out of the tunnel (KPE tunnel)
2. Hangs in the middle of navigation.
3. Application error pops out during navigation.
4. When coming out from sheltered carpark satelites locks took very long and sometimes never and hangs

[Galactio]

Hi ramnifer,

1. You can use the version Galactio 8.7 that would have resolved the issue that you mention. You can go back to the distributor to have your software updated to the latest version.

2. There are limited address data for the MFM Malaysia map, while the Singapore map will have the postal code for the address. The road names should be available, if not could you give an example of the road that you are looking for and we can check with the OngCC?

Regards
Galactio

Hi GALACTIO Consultant,

I am running Galactio Version V8.6.07 on device K-One N870. Purchased this on 2/11/11.
I have the following problems with it:

1. On starting the device the date appears as 01 Jan 2007 and time as 00:19. How do I change this to the current date.

2. I am unable to type and complete the address that i want and instead a totally irrelevant address appears in the 'suggested' space.

Please help.
Thank you.
Ramani Fernandez

[cfordtan]

holux 62F papago x3 how to update to galactio？？

[mece]

how to set the com1 to com2

[realpitih]

trial softwere already expired, where to buy original softwere?

[ramnifer]

Unable to update.
Clicked on Update_Galactio_XP.exe.and followed instruction and on clicking update now and followed by ok, the following message appears:
Cannot copy file:
Cannot read from source file or disk. Update failed.
Need help please.
Regards.
Ramani Fernandez

Hi ramnifer,

1. You can use the version Galactio 8.7 that would have resolved the issue that you mention. You can go back to the distributor to have your software updated to the latest version.

2. There are limited address data for the MFM Malaysia map, while the Singapore map will have the postal code for the address. The road names should be available, if not could you give an example of the road that you are looking for and we can check with the OngCC?

Regards
Galactio

Hi GALACTIO Consultant,

I am running Galactio Version V8.6.07 on device K-One N870. Purchased this on 2/11/11.
I have the following problems with it:

1. On starting the device the date appears as 01 Jan 2007 and time as 00:19. How do I change this to the current date.

2. I am unable to type and complete the address that i want and instead a totally irrelevant address appears in the 'suggested' space.

Please help.
Thank you.
Ramani Fernandez

[Galactio]

Hi cfordtan,

are you in Singapore or Malaysia and I can refer accordingly?

Regards
Team Galactio

holux 62F papago x3 how to update to galactio？？