Papago - M3gps Consultant - V1

[m3support]

I read in the M9 brochure that screen resolution 1280x720 is not covered. As several smartphones are already on this resolution, will Papago be providing a M9 patch to include 1280x720 soon?

Yes they already have that resolution...

Hi jusbella,

Thanks for the assistance.

[m3support]

hi..i'm newbie here in using papago x5, previous using garmin mxt. just install mfm-ppg-111004c to my garmin asus A50 (android 2.1).

1) how i want to uninstall the standard map (100415), only delete folder 'MALAYSIA' in 'MAPS' folder or how? now i just untick that map only.

2) this process (uninstall/delete map 100415) will effect the junction view? or mfm-ppg-111004c already built-in with junction view?

3) latest map update for papago X5-X7 is mfm-ppg-111004c & already discontinued, any alternative to update papago map for android 2.1(papago x5)? its possible to install papago x8.5 in android 2.1 cause that map still up to date.

1) Yes. Just delete the folder 'MALAYSIA' in the MAPS folder if your 100415 maps is name as 'MALAYSIA'

2) No. It will not effect the junction view if you delete the map but you must have atleast a map in the maps folder else papago won't run if there is no maps in the maps folder.

3) Get papago M9 for android from M3gps.

Hope it helps.

thank you for your advise..

just search about M9 at M3gps..but the software have to purchase..got the free version? if not, will consider later.

im notice you are using garmin asus a10, any option to update map for garmin? the origanal map is malsingmaps 2010..sorry for post in different thread.

Hi syam101,

You may also get a FREE TRIAL for 15 days at our showroom:-

M3 Asia Sdn Bhd,
Unit 105, Block A, Phileo Damansara 2,
Jalan 16/11, 46350, PJ.

Hotline : 1800 88 3303
Email : support@m3gps.com

Operation hours:-
Monday-Friday : 9am-6pm
Saturday : 9am-1pm
Sunday & Public Holidays : Closed

Thank you.

[m3support]

m3support, any updates for M9?
Please remember, school holiday has started & Hari Raya Aidilfitri is also nearby.

Hi sHawTY,

Maction & M3 are still working on it. Maction programmer will give us a fix. And our guys will test it with real drive.

[m3support]

Hi:

When to Sec 14 Digital Mall to get latest version. After paying RM 30. That guy gave me PapaGo X8.5 Build: NAVxxxxx (10:10:10). Is this the latest version. Browse thru this forum, I thought the latest version suppose to be X9. So do I need to update again?

My GPS unit is Move DT-G4323C bought from Tesco sometime last year. Lost my purchase receipt but registered online.

Tq for advise.

Hi nd3457,

Mind to provide us the place, shop name and contact which helped you to install? Because so far we have yet to hear Navxxxxx. Furthermore, the only shop can do it at Digital Mall only PAPAGO! Concept Store at Level 1.

Thank you.

[m3support]

Hi:

When to Sec 14 Digital Mall to get latest version. After paying RM 30. That guy gave me PapaGo X8.5 Build: NAVxxxxx (10:10:10). Is this the latest version. Browse thru this forum, I thought the latest version suppose to be X9. So do I need to update again?

My GPS unit is Move DT-G4323C bought from Tesco sometime last year. Lost my purchase receipt but registered online.

Tq for advise.

The seller sell u pirated!! NAVxxxxx is cracker name!!! Go claim refund!

Also this GPS DT-G4323C is not under papago, its under china brand GPS, they normal preinstalled with pirated GPS software.

Hi jusbella,

Thanks again on the assistance.

[m3support]

Hi M3gps,

I've started using the M9 with the latest MFM map (MFM-PPG-X8.5-X9-120503), i now encounter other problem.

1st, sometimes the M9 is unresponsive when i launch it. when i click open M9, it lots to the black screen and on the notification bar displaying a small M9 logo with "Papago! Initial...". Except that the splash screen never comes out and my phone display "Papago is unresponsive" with the option Wait or OK to close the app. out of so many times that i click open, i would say 50% times it happens.

2nd, when i've successfully entered papago, while it is still searching for satellites, i selected a destination to GO. then after it read out satellite search completed, it shows me somewhere in a jungle of Pahang, whereas at the moment i was inside KL. so i ended route, exited papago, and click open papago again. this time, i didn't set a destination for it to route. after a while, it got satellite lock, and is showing me at the correct position in KL. when i started driving, it follows my movement just like normal, no problem. then, i set a destination to GO again, after it finish calculating, the papago straight away jump me to a national park in Pahang. i've tried many times and it always jump me to Pahang, different location of Pahang. but i'm at KL ! i'll PM to you the screen shot of my phone of the papago M9's new System Status with status is a green tick and the timestamp, where on this moment i was at this coordinates, and the next moment i'm at a coordinates differ by a whole Minute!!

while it has jumped me to Pahang, it still showing my speed correctly, as it changes correctly to my driving speed.

Hopefully i provide enough info for you on the 2nd matter.
My phone is Sony Ericsson Xperia Arc S running official Android 4.0.3

--FRUSTRATED--
Just went to M3asia office today at Phileo something to try to get the problem solved. I went to the location using PapagoX5, since i'm not local to KL, i don't know the way (and since M9 is NOT WORKING, i've to use back X5). I keep 2 different NaviSEA folder inside my sd card for this reason, X5 and M9's map is not compatible. So when i'm using X5, i rename X5 folder as 'NaviSEA' and M9's as 'NaviSEA m9'. when i'm testing M9, i rename the X5 folder as 'NaviSEA x5' and M9's as 'NaviSEA'.

First the technician come out, then i explain the problem, then he take my phone inside into his office. I felt very uncomfortable letting a stranger holding my phone without my eyes on it, mostly concerned about my private information. So i ask the technician to come back out to see if he can do it at the waiting area. He said can't, because he don't have a laptop and he has to use the PC inside the office. fine, since i desperately want a working M9, i let him continue, while worrying and hoping he don't mess around with my phone. Please provide your technician with laptops. -small frustrated-

Then, after some 15-20 mins, he came out with the phone, so we go outside of the building to test it. Okay it seems to work, the M9 is not jumping me to Pahang. I asked him what did he do, he said he installed with the new Papago M9 0508.apk. so i thought yeah, maybe problem fixed. so i said thanks, go pay the autopay, and go get my car. Then, i wanted to use the M9 to get home. After i drive for a small distance (stilll within the Phileo something complex), the M9 jumps me to Pahang again. so i stop by the roadside, turn off M9, restart M9, initiate a route, try different end location, all NOT WORKING. still jumps me to Pahang. So i step out from my car and go back inside M3's office. -medium frustrated-

The technician come out again, then i invited him outside to demonstrate the problem to him. then he said, maybe he try the older map. i doubt that would work but i let him do it anyway. so he took my phone inside into his office (again). after 20-30 mins, he come out, he said he loaded with March map (its MFM-PPG-X8.5-X9-120306). So we tried, same problem, still jumps to pahang, its NOT WORKING. he tried a few times, still is NOT WORKING. he then ask me if i can visit the office during week days, he said the developer will be here. Saturday only the show room is open. (hey i came here on saturday because on weekday i'm working, there's no way i've time to come here!) at this point i sense that there's nothing elses that he can do, so i decided to just leave. -very frustrated-

Then i've to pay the autopay again, because the grace period is already out, nevermind. then, i go out from the Phileo something complex, and stop by the side before i hit the highway. i want to use the X5 to take me home. i open up my astro file manager, wanted to rename the NaviSEA folder for X5, then, i found that the X5 folder is GONE. G-O-N-E !! apparently the technician thought that it could disturb the M9 and deleted my whole X5 map folder, my X5 favourite POI, all GONE. This is the point where i get SUPER DUPER FRUSTRATED and decided that i will speak out that PAPAGO M9 IS NOT WORKING. I'm 'Stranded' with a non-working M9 (latest 0508 version), and a X5 with no map data. luckily after a few u-turns and wrong toll booth, i'm back home, and hence this angry review.
-ULTRA DUPER FRUSTRATED-

well i don't blame that M3's technician for all this, he's very polite and is doing fine. i'm only frustrated about PAPAGO M9. I hope the M3's developer will read this, i hope Maction will read this, and i hope all those who prepared to buy M9 will read this.

Hi aceninja,

Indeed a very long message.

I really go through word by word and I really understand you are very frustrating.

The developer's programmer already arrived and he is working on all issues which has been forwarded to them. We will update you on the status once it is fixed.

Thank you very much and I really like your last paragraph.

[sHawTY]

And our guys will test it with real drive.

Finally.
Remember to make the Papago go through multiple rerouting to go to 1 place, not just 5 ~ 6 rerouting.

Because as I've said earlier, the first 12 rerouting is fine, but the force close happened on the 13 rerouting.
All that going to only 1 place in 1 drive.

And if you really want to test M9, please make it so that you go through 100 rerouting, only with 100 rerouting without any force close you can call the new fix "Stable".
If you didn't test until 100 rerouting, you can only call it as a "Release Candidate".

Yes, 100 rerouting seems a lot, but that's the only way to know for sure that the new fix will REALLY fix the force close issue.

Owh and by the way, it's best if you run the REAL DRIVE test on multiple devices at once, not only on 1 device.

I know I'm asking a lot, but it's better if you can provide some video of the test so we can know for sure that you really did test the new fix.
Otherwise, there are no hard proof that you really did the test. Picture means nothing. Video proves everything.
Owh and it's also a good idea if the video has a timer embedded on the video itself. So that we know you didn't edit the video in anyway.

[m3support]

And our guys will test it with real drive.

Finally.
Remember to make the Papago go through multiple rerouting to go to 1 place, not just 5 ~ 6 rerouting.

Because as I've said earlier, the first 12 rerouting is fine, but the force close happened on the 13 rerouting.
All that going to only 1 place in 1 drive.

And if you really want to test M9, please make it so that you go through 100 rerouting, only with 100 rerouting without any force close you can call the new fix "Stable".
If you didn't test until 100 rerouting, you can only call it as a "Release Candidate".

Yes, 100 rerouting seems a lot, but that's the only way to know for sure that the new fix will REALLY fix the force close issue.

Owh and by the way, it's best if you run the REAL DRIVE test on multiple devices at once, not only on 1 device.

I know I'm asking a lot, but it's better if you can provide some video of the test so we can know for sure that you really did test the new fix.
Otherwise, there are no hard proof that you really did the test. Picture means nothing. Video proves everything.
Owh and it's also a good idea if the video has a timer embedded on the video itself. So that we know you didn't edit the video in anyway.

Hi sHawTY,

Thanks for the suggestion. I will submit this suggestion to the team.

[m3support]

Hi:

When to Sec 14 Digital Mall to get latest version. After paying RM 30. That guy gave me PapaGo X8.5 Build: NAVxxxxx (10:10:10). Is this the latest version. Browse thru this forum, I thought the latest version suppose to be X9. So do I need to update again?

My GPS unit is Move DT-G4323C bought from Tesco sometime last year. Lost my purchase receipt but registered online.

Tq for advise.

The seller sell u pirated!! NAVxxxxx is cracker name!!! Go claim refund!

Also this GPS DT-G4323C is not under papago, its under china brand GPS, they normal preinstalled with pirated GPS software.

Q1. Wow everything is pirated product. Bought it from Tesco, so Tesco selling pirated product.

Q2. If I when back to the guy he refuse to admit that he is installing pirated version of M*.5. What else can I do?

Q3. How do differentiated between original and pirate version of this software?

Thank you for taking time answering my questions.

Hi nd3457,

I understand your situation:-

1) Tesco will get 3rd party contractors to go in and sell certain things such as IT, Electrical & Electronic, Telecommunication and etc. It might not be Tesco fault but the contractor's staffs.

2) You may refer to the Tesco management.

3) This is a very tough question. But we have been using this web as a guidance http://www.m3asia.com/howtotell/

[m3support]

Where can I download Thailand map in English language for Papago M9?

Hi jusbella,

After advised by my technical team, you may download the latest Thailand map at below link:-

http://dl.dropbox.com/u/54091838/TH_120501_M_Z_9M.rar

Thank you.